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This is an Agreement (“Agreement”) between Supplysail Inc., herein (“Supplysail ”), having an office and place of business at Supplysail , Inc.,Address and the entity agreeing to the terms herein (“Participant”, “You”, “you” or “Customer”). By using or accessing any part of the Service, You agree that you have read, understand, and agree to be bound by all of these terms and conditions. If you do not agree to all of these terms and conditions, You must not use or access the Service. If you are entering into this Agreement on behalf of a company, you acknowledge that you have the authority to bind that company to the terms of this Agreement.
Supplysail provides a software as a web service, also referred to as cloud service, named Supplysail (hereinafter referred as “Service” or “Services”). The Service is offered and provided subject to the terms and conditions of this Agreement. The Customer shall connect to the Service using any internet browser or mobile application supported by the Service. The Customer is responsible for obtaining access to the internet and the equipment necessary to access the service.
Supplysail reserves the right to update and change the Terms of Service from time to time; an updated version will be published on our website at terms of service. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to this Terms of Service. You may terminate your use of the Services if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. Your continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at terms of service.
In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer or otherwise make available to any third party the Services; (ii) provide any service based on the Services without prior written permission; (iii) use the Services for spamming and/or other illegal purposes; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service, or (c) copy any ideas, features, functions or graphics of the Service.
For those users who provide requisite authorization during the account setup and login process, Supplysail collects information from enquiry forms, contacts forms, Google GSuite or Microsoft Office 365, and others, as applicable to provide better service to all users. This includes first name, last name, email address, phone numbers and email groups that users belong to. We store this personal information on Google Cloud Services. Our legal basis for the collection of user data is Art 6 (1) b) GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is to optimize our product, increase user experience, enhance our customer support, marketing and improve our internal process efficiency.
Supplysail may collect specific information about how customers use our product. This include situations such as how a customer uses a specific feature and when a customer uses the product. The information is collected as data logs, images, or a logical sequence of images/videos to replay an issue encountered by a user. Our logging system automatically collects information such as the internet protocol address, browser type, browser language, referring URL, features accessed, errors generated, time zone, geo-location data, operating system information, and other such information that is transmitted in the header of the user’s HTTP request. This information is stored in log files. Supplysail uses these log files to analyze trends, administer, and improve the application. Our legal basis for the collection of user data is Art 6 (1) b) GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is to optimize our product, increase user experience, enhance our customer support, and improve our internal process efficiency.
We use Google APIs for achieving the following:
Supplysail uses the above information for the following general purposes: service provisioning, billing, identification and authorization, service improvement, and research. When a customer contacts Supplysail, we may keep a record of customer communication to help solve any issues the customer might be facing.
If you contact us by email or contact form, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions. Please email us at email@example.com to assert your data protection rights. Please read the section entitled “Your rights to access, rectification, cancellation, limitation of processing, data portability and to withdraw consent”.